> For the complete documentation index, see [llms.txt](https://snap-docs.xrplevm.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://snap-docs.xrplevm.org/support.md).

# SUPPORT

## **Submitting an Issue**

If you encounter a bug or have a specific issue while using the XRP Ledger Snap, we encourage you to submit an issue through our GitHub repository. By reporting issues, you help us improve the XRP Ledger Snap and address any problems you might be facing. To submit an issue:

* **Submit an Issue:**\
  Visit the following link to create a new issue: [Submit an Issue](https://github.com/Peersyst/xrpl-snap/issues/new/choose). You’ll be able to choose the type of issue you’re reporting, whether it’s a bug, feature request, or a general question.

## **Contact Us**

If you have any questions or need further assistance, feel free to contact us directly. We are here to help and ensure you have a smooth experience using the XRPL Snap.

* **Stay in Touch:**
  * **Snap support channel:** [Discord](https://discord.gg/fbqcUd9B)
  * **Author:** [Peersyst](https://peersyst.com/)
  * **Website:** <https://peersyst.com/>
  * **X:** [@peersyst](https://peersyst.com/)

We encourage you to stay connected with us for updates, news, and further support.

{% embed url="<https://www.xrplsnap.com/>" %}
The XRP Ledger Snap website
{% endembed %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://snap-docs.xrplevm.org/support.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.